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Franchise Information

Franchisee Success
Great Opportunity

Great Clips is the largest haircare name brand in North America with more than 3,700 salons and over 1,000 franchise owners.

No industry experience required. Due to our simple business model, the salons are manager-run so our franchisees can keep their professional careers. This model allows our owners to grow multiple locations without adding significant complexity.  At Great Clips our average franchise owner operates 5-6 salons after five years.

Investment Costs

The total investment to open a Great Clips salon ranges from $136,900 to $258,250 in the U.S. and from $130,400 to $249,900 in Canada.

Franchisees are required to have a net worth of at least $300,000 (in most markets) and at a minimum, $50,000 in liquid funds. 
 
Great Clips Franchisee
Staffing Support

Great Clips offers several recruiting strategies to find recruiting success. Our stylists' website attracts more than 41,000 stylist and manager applications every year throughout North America. Those applicants are forwarded immediately to our local franchisees. Additionally, Great Clips has long-term relationships in the industry with leading cosmetology schools that can help drive staff to your door.

Great Technology

Our unique online Check-In application allows customers to check wait times and add their names to a wait list.  Once the app is opened, the nearest Great Clips salons will appear on a map based on the customer’s location. Customers need only touch their desired salon location and then add their name to the wait list of a Great Clips salon before they arrive.

 
Launched in 2011, the app was the first of its kind in the haircare industry.  

Franchisee Growth

Why I Bought

Great Clips franchisee Inson Byun is living proof of the American dream. She emigrated from South Korea to the U.S. in 1973 with only a few dollars to her name and a strong work ethic. A short time thereafter, everything changed.
 
Byun suddenly found herself divorced and completely on her own. Armed only with a high school education and a faint understanding of the English language, she wasn’t sure where to turn to next.
 
In need of work, Byun did whatever she could do to make a living in Irving, Texas—cleaning homes, working in a salon, packing boxes at warehouses and sewing clothes in a factory. She struggled like so many of us do, but deep down, Byun knew there was a better way forward. She would have to create her own path to success.
 
“You need a good work ethic and a sense of urgency to succeed,” Byun said. “I wanted to make money and be happy here, so I worked hard towards my goal of being successful.”
 
In 1993, Byun was working at a salon and asked the manager if there were any other salons in the area for sale. Unfortunately there were none available. That’s when a friend from a packaging job told her about Great Clips.
 
In 1996 she coupled together her savings and a loan to purchase a Great Clips franchise and soon thereafter, she opened her first salon in Irving, Texas. It was a decision that has paid off. Today, Byun has 19 units open across Texas. Byun said she couldn’t have reached this point if it weren’t for the guidance and reassurance from the Great Clips team.
 
“I am very good at the customer service aspect of the business, but I was a little new to the business and marketing components of it. Great Clips is a really great company filled with highly educated people who know franchising and business,” Byun said. “They really support you with all the training and systems they put in place and I trust them. If they tell you can be successful, I would believe what they say.”
 

Executive Q&A

Great Clips COO to Take Over as President with Plans to Fuel Both Franchise and Consumer Growth

10 years after joining the brand, Rob Goggins is positioned to step into the president role at the end of 2017.

For the past 35 years, Great Clips has been raising the bar in the salon industry. The leading franchise has a long history of putting its customers first, creating a unique culture that’s attractive to consumers across North America. It’s clear that the brand’s approach to business development is working—Great Clips currently has more than 4,091 locations in the United States and Canada. And as the brand continues expanding in key development markets on both the domestic and international levels, Great Clips is poised for another successful year.

But the brand’s 2017 initiatives aren’t all focused on external growth—Great Clips is also experiencing growth within its own internal team. After more than six years as the CEO of Great Clips, Rhoda Olsen is giving up her title and transitioning into a new role as vice chair of the board at the end of the year. Great Clips’ current president, Steve Hockett, will take over as CEO, with current COO, Rob Goggins, taking the role of president.

These executive changes point to positive movement within the Great Clips system, especially given the expertise that each team member brings to the table. Goggins, for example, is no stranger to the franchising industry or the Great Clips brand. He got his start working for Service Brands International—now part of Dwyer Group—which is known for being behind franchises like Molly Maid, Mr. Handyman and ProTect Painters. Goggins worked in the franchise sales and development department at Service Brands before being recruited by Great Clips in 2007.

When Goggins first joined Great Clips as vice president of franchise development, the brand was welcoming around 50 new franchise salon owners to its system every year. Under his leadership, that number jumped to around 120 annually. Goggins took over the real estate department in 2011 before eventually becoming COO, adding operations and facilities and purchasing to his areas of responsibility. With his impending role as president, effective Jan. 1, 2018, Goggins looks forward to learning even more about all the Great Clips corporate team has to offer.

“It’s an incredibly exciting time to be a part of the Great Clips brand, and I’m looking forward to transitioning into this new role. I’m already becoming more involved in our marketing and communications groups, so I’m eager to learn more about that critical side of the business,” said Goggins. “There’s never been any doubt that Great Clips has one of the best corporate teams in the entire franchising industry. I’m excited to take on more responsibility and see what else I can do to make a positive impact across our system.”

Those positive changes are already starting to take shape—Goggins is focusing his efforts on boosting Great Clips’ digital presence and figuring out how to best leverage its national ad fund. By having a level of familiarity with the brand, its franchisees and its customers, Goggins will help ensure that Great Clips is continuing to build on the momentum and one-of-a-kind business ownership opportunity that the hair care franchise is known for.

“These leadership transitions tell a good story of positive growth for the Great Clips brand, and an ongoing commitment to leadership development. This thoughtful planning is ultimately what will set us up for a smooth succession at the end of the year,” said Beth Caron, director of franchise development at Great Clips. “Our franchisees are already familiar with Rhoda, Steve, and Rob, and understand the value of their combined strengths. It’s clear their new roles are a natural next step as we continue to grow.”

Great Clips has set its sights on impressive growth again in 2017. In its role as franchisor, Great Clips, Inc. continues to welcome new franchisees into its system and provide unrivaled support for its existing network of local owners. Between the organization’s experienced corporate team and strong brand awareness throughout the U.S. and expanding in Canada, the brand is attractive to consumers and franchisees alike. With startup costs ranging from $131,650-$249,600, including a $20,000 franchise fee, Great Clips provides entrepreneurs with an affordable way to be a part of the brand driving the salon industry forward.

“Our top priorities are always focused on growth and helping our franchisees get more customers in their stores. We want to do everything that we possibly can to help our local owners be more profitable by delivering the experience Great Clips customers expect,” said Goggins. “As we prepare to step into our new roles, those priorities aren’t going to shift. There’s a lot of room for Great Clips to grow across the U.S. and Canada, and we’re looking forward to opening up salons in a variety of different communities.”

Available Markets

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